Client Alert: The Next Wave of ADA Litigation: Website Accessibility

Banking & Financial Institutions Client Alerts Commercial Litigation

Client Alert

Recently, many businesses have found an unpleasant surprise waiting in their mailboxes: a demand letter alleging the business’s website is inaccessible to the visually impaired (and those with other disabilities) and therefore in violation of the Americans with Disabilities Act (the “ADA”). Because the ADA and its interpretative regulations lack specifics as to what it means to have an “accessible” website, these claims provide fertile ground for plaintiff’s attorneys and uncertainty for businesses. This client alert, authored by attorneys in the Wyrick Robbins Commercial Litigation and Banking & Financial Institutions practice groups, provides an overview of how companies can protect against these claims, and how to react should they receive a demand letter.